Paul Richards, group director of Customer and Communities at Orbit, said:

“The current increases in energy prices is having a widespread impact onto people’s day to day lives, especially for those in low income households. A research report we published with the Chartered Institute of Housing revealed that 25% of our customers have gone without heating in the past 12 months to save money, while 60% said they were paying more than 10% of their income on energy costs, highlighting the financial pressure of rising energy prices. While they continue to increase, more households will have to make difficult decisions on how they pay for their basic living needs. While at Orbit we are doing everything we can to improve the thermal efficiency of our homes and support our customers, we would urge the government to go further to protect those most impacted by these increases.”